{"id":1408,"date":"2022-01-17T11:35:17","date_gmt":"2022-01-17T11:35:17","guid":{"rendered":"https:\/\/www.carcrisfs.com\/serveis-carcris-manteniments\/faq\/"},"modified":"2025-02-18T13:08:04","modified_gmt":"2025-02-18T13:08:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.carcrisfs.com\/ca\/serveis-carcris-facility-services\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” css=”.vc_custom_1636534502754{padding-top: 16% !important;padding-bottom: 16% !important;background-image: url(https:\/\/www.carcrisfs.com\/wp-content\/uploads\/2021\/11\/CarCris-FAQ.jpg?id=1136) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner row_type=”row” type=”grid” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=””][vc_column_inner][vc_column_text]<\/p>\n

FAQ \u2013 Preguntes Freq\u00fcents<\/h1>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” text_align=”left” background_animation=”none” css_animation=”” background_color=”#f7f7f7″ css=”.vc_custom_1636532784923{padding-top: 4% !important;}”][vc_column][vc_empty_space height=”60px”][vc_accordion active_tab=”false” style=”toggle”][vc_accordion_tab title=”Com puc reservar un servei de neteja?” title_tag=”h2″][vc_column_text]<\/p>\n

Contactar amb nosaltres \u00e9s molt senzill. . Poden fer-ho per tel\u00e8fon en el 93 358 38 64<\/a>, a trav\u00e9s del correu electr\u00f2nic info@carcrismanteniments.com<\/a> o b\u00e9 per whatsapp en el n\u00famero 638 321 741.<\/a><\/p>\n

 <\/p>\n

Un cop tinguem el primer contacte i ens expliquis el que necessites, t\u2019informarem, sense comprom\u00eds, de les condicions i si est\u00e0s conforme amb elles, bucarem un dia i una hora per a la realitzaci\u00f3 del servei.<\/p>\n

 <\/p>\n

Per a assegurar la data desitjada, recomanem contactar com a m\u00ednim amb una setmana d\u2019antelaci\u00f3.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Qui vindr\u00e0 a realizar el servei?” title_tag=”h2″][vc_column_text]<\/p>\n

No subcontractem personal. Tots els nostres netejadors s\u00f3n de la plantilla pr\u00f2pia, ciudadosament seleccionats. No som una empresa amb molta rotaci\u00f3 de personal, pel que la majoria, porten anys treballant amb nosaltres, per aix\u00f2 s\u00f3n treballadors d\u00b4absoluta confian\u00e7a.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Pot venir una netejadora?” title_tag=”h2″][vc_column_text]<\/p>\n

La neteja no \u00e9s cosa de dones ni d\u00b4homes. Nom\u00e8s s\u00b4ha de tenir ganes de treballar i saber com fer-ho. La majoria de les persones que demanen una netejadora, queden encantats amb els nostres nois.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Podeu enviar-me a una persona amb nacionalitat espanyola?” title_tag=”h2″][vc_column_text css=””]<\/p>\n

Com hem comentat anteriorment, el nostre personal est\u00e0 curosament seleccionat i no distingim entre nacionals o estrangers. Tots els nostres treballadors estan qualificats i segueixen tots els protocols de treball de Carcris Facility Services.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Complir\u00e9 amb la normativa legal de contractaci\u00f3 de personal de neteges?” title_tag=”h2″][vc_column_text]<\/p>\n

Per descomptat. Tots els nostres treballadors est\u00e0n donats d\u00b4alta a la seguretat social, formats en PRL i tantmateix compten amb una asseguran\u00e7a d\u2019accidents de treball i de responsabilitat civil, per a cobrir qualsevol incid\u00e8ncia que pogu\u00e8s sorgir.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Puc confiar que es compliran tots els serveis contractats ?” title_tag=”h2″][vc_column_text]<\/p>\n

Treballem amb un software especialitzat per a empreses de neteja on es registren totes les tasques contractades per el client i la seva freq\u00fc\u00e8ncia.<\/p>\n

 <\/p>\n

Una vegada introdu\u00efdes les dades corresponents, tots els serveis s\u2019agenden autom\u00e0ticament y s\u2019envien recordatoris als netejadors a trav\u00e9s de la app, per a que cada dia puguin saber exactament quins serveis han de realitzar.<\/p>\n

 <\/p>\n

Aquesta app ens permet geolocalitzar el servei i registrar l\u00b4horari d\u2019aquest per a major tranquil.litat del client.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Es porta alguna mena de control de la feina que realitzen els treballadors?” title_tag=”h2″][vc_column_text]<\/p>\n

Per descomptat. Realitzem supervisions peri\u00f2diques a tots els nostres centres de treball. A trav\u00e9s de la nostra app s\u2019env\u00eden els informes corresponents als netejadors per a que puguin saber les defici\u00e8ncies que han de corregir.<\/p>\n

 <\/p>\n

A m\u00e9s, els nostres supervisors realitzaran refor\u00e7os en aquells centres en els que s\u2019hagi detectat incid\u00e8ncies, per a subsanar-les inmediatament.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Com informeu al client de les tasques realitzades ?” title_tag=”h2″][vc_column_text]<\/p>\n

A m\u00e9s del registre telem\u00e0tic, que pot enviar-se al client, sempre que ho necessiti, tamb\u00e9 omplim el tradicional registre d\u00b4assist\u00e8ncia signat a cada centre de treball, on a m\u00e9s es detalla el tipus de servei realitzat.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quina mena de productes de neteja s\u00b4utilitzen ?” title_tag=”h2″][vc_column_text]<\/p>\n

Tots els productes que utilitzem s\u00f3n d\u00b4\u00fas professional, espec\u00edfics per a les superf\u00edcies a tractar. Comptem amb les fitxes t\u00e8cniques i de seguretat a disposici\u00f3 dels nostres clients, si ho consideren necessari.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Disposeu de maquin\u00e0ria profesional?” title_tag=”h2″][vc_column_text]<\/p>\n

Sens dubte. Comptem amb una \u00e0mplia varietat de maquin\u00e0ria professional especialitzada per a ajudar-nos a oferir un acurat servei als nostres clients.<\/p>\n

 <\/p>\n

Escombradores, fregadores, diverses menes d\u00b4aspiradors, m\u00e0quines d\u00b4injecci\u00f3-extracci\u00f3, rotatives, hidronetejadores, etc<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Qu\u00e8 he de fer si detecto quelcom incid\u00e8ncia en el servei o vull fer un suggeriment referent al mateix?” title_tag=”h2″][vc_column_text]<\/p>\n

Ser a prop dels nostres clientes \u00e9s primordial per a nosaltres. Ens esforcem per a fer arribar el missatge que estem a la seva disposici\u00f3 per a qualsevol cosa tant bon punt ens necessitin.<\/p>\n

Hi ha vegades que un petit problema es pot fer una pilota molt grossa si no existeix una bona comunicaci\u00f3.<\/p>\n

 <\/p>\n

Per evitar aquestes situaci\u00f3ns, posem a la seva disposici\u00f3 diversos canals de comunicaci\u00f3. Per tel\u00e8fon al 93 358 38 64<\/a>, a trav\u00e9s correu electr\u00f2nic info@carcrismanteniments.com<\/a> o per whatsapp al 638 321 741<\/a>.<\/p>\n

 <\/p>\n

Per a nosaltres una trucada o un missatge no s\u00f3n cap mena de mol\u00e8stia, aix\u00ed doncs estarem encantats d\u00b4atendre\u00b4l.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_row_inner row_type=”row” type=”grid” use_row_as_full_screen_section_slide=”no” text_align=”center” css_animation=””][vc_column_inner][vc_empty_space height=”100px”]Demanar pressupost<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”160px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=””][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” css=”.vc_custom_1636534502754{padding-top: 16% !important;padding-bottom: 16% !important;background-image: url(https:\/\/www.carcrisfs.com\/wp-content\/uploads\/2021\/11\/CarCris-FAQ.jpg?id=1136) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner row_type=”row” type=”grid” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=””][vc_column_inner][vc_column_text] FAQ \u2013 Preguntes Freq\u00fcents [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” text_align=”left” background_animation=”none” css_animation=”” background_color=”#f7f7f7″ css=”.vc_custom_1636532784923{padding-top: 4% !important;}”][vc_column][vc_empty_space height=”60px”][vc_accordion active_tab=”false” style=”toggle”][vc_accordion_tab title=”Com puc…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1395,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-1408","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - 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